Articles on: Billing and account

I can't log into my dashboard. What should I do?

Being unable to log into your ScrapingBee dashboard can be frustrating. And there are two main reasons why this happens: Server-side issues, and Client-side issues.

The first thing you need to do, is to make sure that the dashboard is fully functional, and you can use ScrapingBee - System Status page to do that:

If it's up and running, as in the image above, then the next step would be to try to solve the client-side issues by trying one of these solutions:

Open your dashboard in an incognito tab.
Use a different web browser.
Open your dashboard in a different device.

If none of these solutions work for you, then contact our support by clicking on the chat button:

Or by sending us a message using our contact form in our Home page.

Updated on: 07/03/2022

Was this article helpful?

Share your feedback


Thank you!